Returns

Returns & Exchange

We want you to be completely satisfied with your order. If you change your mind for any reason, we accept returns subject to the following conditions:


- The item must be returned within 14 days of purchase.

- Items must be returned in original condition, unworn and unaltered.

 

HOW TO RETURN AN ORDER

For exchanges and returns email us at: hatsbydrifter@gmail.com
Our team can check stock availability for exchanges as well as provide you with a returns address. Please note, the customer is responsible for returns postage. 

Once your return is received and checked your refund will be processed. You will receive a credit for the purchase price (excluding any shipping charges) applied to the original method of payment.

In the case of an exchange, the customer is responsible for postage for the exchange package.

 

Based on our home island of Mallorca in Spain, Drifter Hats is the brainchild of two hat-lovers with a mission to build a tribe of like-minded souls. We design and manufacture fine hats for free spirits, calling on traditional hat-making skills and age old techniques. Our hats are made with sustainable, degradable materials and you can read more about our ethics here.

Our hats reflect the personalities of the Drifter tribe... bold, brave, trailblazers who love to wander and then return home to share their stories. OK, you may not be gathering around a crackling fire (horse grazing nearby) to relive your adventures but a barstool over cocktails works equally well.

We love to travel and our journal is filled with our own global expeditions as well as our friends and collaborators. If you´re exploring with a Drifter Hat then we´re always excited to hear about it.

Launched in 2024, our unisex collection is focused on timeless shapes - influenced by the classic Spanish cordoba hat, Western cowboy and rancher styles as well as the European fedora. Our designs are a little more fashion-forward with wide brim styles and plenty of colour.